I added this to my course syllabus, “Law 2.0”: This year’s class is dedicated to the memory of Prof. Clayton Christensen, Harvard Business School, who passed away on January 23, 2020. Prof. Christensen’s seminal work, “The Innovator’s Dilemma: When New Technologies Cause Great Firms To Fail”, is perhaps the single most predictive work of how […]
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Law Librarians: The Hidden Bastions of Data-Driven Innovation
It is not uncommon to hear of venture capital’s hesitancy to invest in legal tech startups. The challenges are many: a long sales cycle, cultural conservatism and entrenched processes to name a few. Within the academic community, we’ve heard a similar reason for not investing in evolving and increasingly important legal tools. A law school […]
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Video: Implementing Innovation: The Challenges to Changing Big Law
Below is the video from a panel presentation entitled Implementing Innovation: The Challenges to Changing Big Law that was held at Stanford Law School by the Center for the Legal Profession on May 19th, 2015. I was pleased to present my work with Thomas Buley, JD/MBA candidate at Stanford on this topic and to engage with Stephen Poor, […]
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Measuring the Subjective
Abstract This article describes a generalized approach to measuring subjective notions of quality. It shows how using a particular mathematical framework can yield several beneficial properties. These properties allow for measurements of complex, subjective notions of value or quality that are intuitive and easily tailored to a particular individual and data set. This example shows […]
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Podcast: Innovation Beyond the Legal Sphere
Below is the podcast “Innovation Beyond the Legal Sphere” from the Legal Talk Network interview following my panel presentation at the ABA National Summit on Innovation in Legal Services on May 3, 2015. I had the honor of speaking on the panel with Judit Rius Sanjuan and Denis Weil. Manny Medrano was the moderator of our […]
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UPL, Technology, and Access to Justice
I was asked to participate on a panel at the ABA’s Center for Professional Responsibility’s 2nd UPL School in Chicago on April 17th. The panel topic was “The Users and Abusers: Technology and the Unauthorized Practice of Law“. I’d written a guest blog at MyCase in 2013 called “Using A Document Automation System – Authorized […]
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Quality Metric Example: Litigation Witness Files
I recently discussed the importance of standardized quality metrics. I’ll work through the process of how to define such metrics — this is an exercise and not intended to be a definitive solution. As a starting point, I recently met with Novus Law to see what types of metrics they were using for quality control. […]
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Getting To New Law: Standardized Quality Metrics
I was at a gathering a while back that happened to include the General Counsel of a Fortune 100 company. I asked him if he measured ROI on his legal spend. “No,” he said, “I can’t.” Why not? “I can’t measure quality.” I suspect, though, that he meant “I can’t measure quality yet.” At various […]
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Slides: Innovation and Emerging Technology
These are slides from my presentation on innovation and emerging technology for the Law Firm Leaders Forum held in New York on Nov. 6-7, 2014. The slides are broken down into two parts: 1. Substantive Hints of Change: Innovative Technology Popping Up, and 2. Legal Design: Structured Innovation Process and Focus on Client/User Needs.
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Designing a User-Friendly Patent System
I co-ran a design workshop last week focusing on navigating the Canadian patent system. It took place in Toronto, sponsored by Giuseppina D’Agostino at Osgoode Law School at York University. The organization and prep had mainly been worked out with Michelle Li of Osgoode and Margaret Hagan of Stanford (Fellow from the d.school and the […]
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