Below is the video from a panel presentation entitled Implementing Innovation: The Challenges to Changing Big Law that was held at Stanford Law School by the Center for the Legal Profession on May 19th, 2015. I was pleased to present my work with Thomas Buley, JD/MBA candidate at Stanford on this topic and to engage with Stephen Poor, […]
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Video: Measuring the Quality of Legal Services
Below is a video highlighting topics from the ABA National Summit on Innovation in Legal Services held at Stanford Law School last month. At 7:00 minutes is a section with comments from speakers at the Summit, including myself and Professor David Wilkins of Harvard Law School, on the topic of measuring the quality of legal services.
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Podcast: Innovation Beyond the Legal Sphere
Below is the podcast “Innovation Beyond the Legal Sphere” from the Legal Talk Network interview following my panel presentation at the ABA National Summit on Innovation in Legal Services on May 3, 2015. I had the honor of speaking on the panel with Judit Rius Sanjuan and Denis Weil. Manny Medrano was the moderator of our […]
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Quality Metric Example: Litigation Witness Files
I recently discussed the importance of standardized quality metrics. I’ll work through the process of how to define such metrics — this is an exercise and not intended to be a definitive solution. As a starting point, I recently met with Novus Law to see what types of metrics they were using for quality control. […]
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Getting To New Law: Standardized Quality Metrics
I was at a gathering a while back that happened to include the General Counsel of a Fortune 100 company. I asked him if he measured ROI on his legal spend. “No,” he said, “I can’t.” Why not? “I can’t measure quality.” I suspect, though, that he meant “I can’t measure quality yet.” At various […]
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Big Law as Legal Fiction and the Lack of Innovation
We often come across the concept of “legal fiction” in law: corporations, survivorship, adoption, real property, etc. In particular, large law firm partnerships are a legal fiction, and the fiction becomes paramount when one views the decision-making processes involved in keeping a firm viable under today’s changing ground rules. Decisions that would be in the […]
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Syllabus & Course Reader for Legal Technology & Informatics at Notre Dame Law School
This week my co-instructor, Jason Boehmig, and I kicked off our course on Legal Technology and Informatics at Notre Dame Law School. Our first guest speaker was Andy Jurczyk, CIO of Seyfarth Shaw. We have a great line-up of speakers running throughout the semester. Below is the updated syllabus for the course listing all of our speakers as well […]
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Slides: Innovation and Emerging Technology
These are slides from my presentation on innovation and emerging technology for the Law Firm Leaders Forum held in New York on Nov. 6-7, 2014. The slides are broken down into two parts: 1. Substantive Hints of Change: Innovative Technology Popping Up, and 2. Legal Design: Structured Innovation Process and Focus on Client/User Needs.
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