Below is a video highlighting topics from the ABA National Summit on Innovation in Legal Services held at Stanford Law School last month. At 7:00 minutes is a section with comments from speakers at the Summit, including myself and Professor David Wilkins of Harvard Law School, on the topic of measuring the quality of legal services.
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Measuring the Subjective
Abstract This article describes a generalized approach to measuring subjective notions of quality. It shows how using a particular mathematical framework can yield several beneficial properties. These properties allow for measurements of complex, subjective notions of value or quality that are intuitive and easily tailored to a particular individual and data set. This example shows […]
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Big Law as Legal Fiction and the Lack of Innovation
We often come across the concept of “legal fiction” in law: corporations, survivorship, adoption, real property, etc. In particular, large law firm partnerships are a legal fiction, and the fiction becomes paramount when one views the decision-making processes involved in keeping a firm viable under today’s changing ground rules. Decisions that would be in the […]
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Legal ROI: Quality & Innovation, Incorporating Efficiency
These are slides from a conference this week in New York City on law firm financial metrics. Legal ROI: Quality & Innovation, Incorporating Efficiency from Ron Dolin
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