Below is a video highlighting topics from the ABA National Summit on Innovation in Legal Services held at Stanford Law School last month. At 7:00 minutes is a section with comments from speakers at the Summit, including myself and Professor David Wilkins of Harvard Law School, on the topic of measuring the quality of legal services.
read moreMeasuring the Subjective
Abstract This article describes a generalized approach to measuring subjective notions of quality. It shows how using a particular mathematical framework can yield several beneficial properties. These properties allow for measurements of complex, subjective notions of value or quality that are intuitive and easily tailored to a particular individual and data set. This example shows […]
read moreBig Law as Legal Fiction and the Lack of Innovation
We often come across the concept of “legal fiction” in law: corporations, survivorship, adoption, real property, etc. In particular, large law firm partnerships are a legal fiction, and the fiction becomes paramount when one views the decision-making processes involved in keeping a firm viable under today’s changing ground rules. Decisions that would be in the […]
read moreLegal ROI: Quality & Innovation, Incorporating Efficiency
These are slides from a conference this week in New York City on law firm financial metrics. Legal ROI: Quality & Innovation, Incorporating Efficiency from Ron Dolin
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